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General Info

This all you have to know about funding on Mekar

If you experience or become aware of any misuse of our company’s name, fraud, or other harmful activities, please contact our official team through the following channels:


Email: lapor@mekar.id
Office: +62877 8831 8885 (Whatsapp)
Operating Hours: Everyday, 09:00–17:00 WIB (Whatsapp)


Please note: We only accept job applications through our official email at hr@mekar.id or the Careers page on our official website, mekar.id.

 

If you encounter any indication of fraud using our company’s name, please report it by following the guidelines provided on the FAQ page at mekar.id.

Send your report via email or phone, including the following details:

  1. Full name
  2. Active contact information
  3. Date of incident
  4. Name(s) of the person(s) who contacted you
  5. Number/account used by the perpetrator
  6. The method/modus used
  7. Chronology of the event
  8. Supporting evidence (screenshots, proof of transaction, etc.)

Our security team will review the report within a maximum of 3 business days and may contact you for further clarification.

Once the investigation is complete, we will inform you of the results via our official email or WhatsApp account.

  • We never ask for transfers to personal bank accounts.
  • Always verify the email domain and official company numbers.
  • Never share OTPs, PINs, or sensitive data with unverified parties.

Subject: [REPORT] Fraud Claiming to Represent PT Mekar Investama Teknologi

Dear Team, I would like to report the following:

  1. Name: Budi Santoso
  2. Contact: 0812-XXXX-XXXX
  3. Date of incident: June 7, 2025
  4. Contacted by: Several individuals (XXX, XXX, …)
  5. Number/account used by the perpetrator: 0812-XXXX-XXXX
  6. Modus: Job offer with unrealistic returns
  7. Chronology: I was contacted by someone claiming to represent PT XXX, who asked me to transfer money to a personal account.
  8. Evidence: Screenshots and proof of transaction are attached.

 

Please follow up accordingly. Thank you.

All reports will be handled confidentially and professionally. Don’t hesitate to report your vigilance supports our collective security.

A safe and profitable way to grow your money, and one that is aligned with your values. By funding loans through Mekar, you help Indonesian MSMEs grow, drive local economies and create positive social impact while earning higher interest rates than most time deposit accounts. Mekar has given an option for your principal is protected with a guarantee by credit insurance.

General Info

This all you have to know about funding on Mekar

If you experience or become aware of any misuse of our company’s name, fraud, or other harmful activities, please contact our official team through the following channels:


Email: lapor@mekar.id
Office: +62877 8831 8885 (Whatsapp)
Operating Hours: Everyday, 09:00–17:00 WIB (Whatsapp)


Please note: We only accept job applications through our official email at hr@mekar.id or the Careers page on our official website, mekar.id.

 

If you encounter any indication of fraud using our company’s name, please report it by following the guidelines provided on the FAQ page at mekar.id.

Send your report via email or phone, including the following details:

  1. Full name
  2. Active contact information
  3. Date of incident
  4. Name(s) of the person(s) who contacted you
  5. Number/account used by the perpetrator
  6. The method/modus used
  7. Chronology of the event
  8. Supporting evidence (screenshots, proof of transaction, etc.)

Our security team will review the report within a maximum of 3 business days and may contact you for further clarification.

Once the investigation is complete, we will inform you of the results via our official email or WhatsApp account.

  • We never ask for transfers to personal bank accounts.
  • Always verify the email domain and official company numbers.
  • Never share OTPs, PINs, or sensitive data with unverified parties.

Subject: [REPORT] Fraud Claiming to Represent PT Mekar Investama Teknologi

Dear Team, I would like to report the following:

  1. Name: Budi Santoso
  2. Contact: 0812-XXXX-XXXX
  3. Date of incident: June 7, 2025
  4. Contacted by: Several individuals (XXX, XXX, …)
  5. Number/account used by the perpetrator: 0812-XXXX-XXXX
  6. Modus: Job offer with unrealistic returns
  7. Chronology: I was contacted by someone claiming to represent PT XXX, who asked me to transfer money to a personal account.
  8. Evidence: Screenshots and proof of transaction are attached.

 

Please follow up accordingly. Thank you.

All reports will be handled confidentially and professionally. Don’t hesitate to report your vigilance supports our collective security.

A safe and profitable way to grow your money, and one that is aligned with your values. By funding loans through Mekar, you help Indonesian MSMEs grow, drive local economies and create positive social impact while earning higher interest rates than most time deposit accounts. Mekar has given an option for your principal is protected with a guarantee by credit insurance.

General Info

This all you have to know about funding on Mekar

If you experience or become aware of any misuse of our company’s name, fraud, or other harmful activities, please contact our official team through the following channels:


Email: lapor@mekar.id
Office: +62877 8831 8885 (Whatsapp)
Operating Hours: Everyday, 09:00–17:00 WIB (Whatsapp)


Please note: We only accept job applications through our official email at hr@mekar.id or the Careers page on our official website, mekar.id.

 

If you encounter any indication of fraud using our company’s name, please report it by following the guidelines provided on the FAQ page at mekar.id.

Send your report via email or phone, including the following details:

  1. Full name
  2. Active contact information
  3. Date of incident
  4. Name(s) of the person(s) who contacted you
  5. Number/account used by the perpetrator
  6. The method/modus used
  7. Chronology of the event
  8. Supporting evidence (screenshots, proof of transaction, etc.)

Our security team will review the report within a maximum of 3 business days and may contact you for further clarification.

Once the investigation is complete, we will inform you of the results via our official email or WhatsApp account.

  • We never ask for transfers to personal bank accounts.
  • Always verify the email domain and official company numbers.
  • Never share OTPs, PINs, or sensitive data with unverified parties.

Subject: [REPORT] Fraud Claiming to Represent PT Mekar Investama Teknologi

Dear Team, I would like to report the following:

  1. Name: Budi Santoso
  2. Contact: 0812-XXXX-XXXX
  3. Date of incident: June 7, 2025
  4. Contacted by: Several individuals (XXX, XXX, …)
  5. Number/account used by the perpetrator: 0812-XXXX-XXXX
  6. Modus: Job offer with unrealistic returns
  7. Chronology: I was contacted by someone claiming to represent PT XXX, who asked me to transfer money to a personal account.
  8. Evidence: Screenshots and proof of transaction are attached.

 

Please follow up accordingly. Thank you.

All reports will be handled confidentially and professionally. Don’t hesitate to report your vigilance supports our collective security.

A safe and profitable way to grow your money, and one that is aligned with your values. By funding loans through Mekar, you help Indonesian MSMEs grow, drive local economies and create positive social impact while earning higher interest rates than most time deposit accounts. Mekar has given an option for your principal is protected with a guarantee by credit insurance.

General Info

This all you have to know about funding on Mekar

If you experience or become aware of any misuse of our company’s name, fraud, or other harmful activities, please contact our official team through the following channels:


Email: lapor@mekar.id
Office: +62877 8831 8885 (Whatsapp)
Operating Hours: Everyday, 09:00–17:00 WIB (Whatsapp)


Please note: We only accept job applications through our official email at hr@mekar.id or the Careers page on our official website, mekar.id.

 

If you encounter any indication of fraud using our company’s name, please report it by following the guidelines provided on the FAQ page at mekar.id.

Send your report via email or phone, including the following details:

  1. Full name
  2. Active contact information
  3. Date of incident
  4. Name(s) of the person(s) who contacted you
  5. Number/account used by the perpetrator
  6. The method/modus used
  7. Chronology of the event
  8. Supporting evidence (screenshots, proof of transaction, etc.)

Our security team will review the report within a maximum of 3 business days and may contact you for further clarification.

Once the investigation is complete, we will inform you of the results via our official email or WhatsApp account.

  • We never ask for transfers to personal bank accounts.
  • Always verify the email domain and official company numbers.
  • Never share OTPs, PINs, or sensitive data with unverified parties.

Subject: [REPORT] Fraud Claiming to Represent PT Mekar Investama Teknologi

Dear Team, I would like to report the following:

  1. Name: Budi Santoso
  2. Contact: 0812-XXXX-XXXX
  3. Date of incident: June 7, 2025
  4. Contacted by: Several individuals (XXX, XXX, …)
  5. Number/account used by the perpetrator: 0812-XXXX-XXXX
  6. Modus: Job offer with unrealistic returns
  7. Chronology: I was contacted by someone claiming to represent PT XXX, who asked me to transfer money to a personal account.
  8. Evidence: Screenshots and proof of transaction are attached.

 

Please follow up accordingly. Thank you.

All reports will be handled confidentially and professionally. Don’t hesitate to report your vigilance supports our collective security.

A safe and profitable way to grow your money, and one that is aligned with your values. By funding loans through Mekar, you help Indonesian MSMEs grow, drive local economies and create positive social impact while earning higher interest rates than most time deposit accounts. Mekar has given an option for your principal is protected with a guarantee by credit insurance.

General Info

This all you have to know about funding on Mekar

If you experience or become aware of any misuse of our company’s name, fraud, or other harmful activities, please contact our official team through the following channels:


Email: lapor@mekar.id
Office: +62877 8831 8885 (Whatsapp)
Operating Hours: Everyday, 09:00–17:00 WIB (Whatsapp)


Please note: We only accept job applications through our official email at hr@mekar.id or the Careers page on our official website, mekar.id.

 

If you encounter any indication of fraud using our company’s name, please report it by following the guidelines provided on the FAQ page at mekar.id.

Send your report via email or phone, including the following details:

  1. Full name
  2. Active contact information
  3. Date of incident
  4. Name(s) of the person(s) who contacted you
  5. Number/account used by the perpetrator
  6. The method/modus used
  7. Chronology of the event
  8. Supporting evidence (screenshots, proof of transaction, etc.)

Our security team will review the report within a maximum of 3 business days and may contact you for further clarification.

Once the investigation is complete, we will inform you of the results via our official email or WhatsApp account.

  • We never ask for transfers to personal bank accounts.
  • Always verify the email domain and official company numbers.
  • Never share OTPs, PINs, or sensitive data with unverified parties.

Subject: [REPORT] Fraud Claiming to Represent PT Mekar Investama Teknologi

Dear Team, I would like to report the following:

  1. Name: Budi Santoso
  2. Contact: 0812-XXXX-XXXX
  3. Date of incident: June 7, 2025
  4. Contacted by: Several individuals (XXX, XXX, …)
  5. Number/account used by the perpetrator: 0812-XXXX-XXXX
  6. Modus: Job offer with unrealistic returns
  7. Chronology: I was contacted by someone claiming to represent PT XXX, who asked me to transfer money to a personal account.
  8. Evidence: Screenshots and proof of transaction are attached.

 

Please follow up accordingly. Thank you.

All reports will be handled confidentially and professionally. Don’t hesitate to report your vigilance supports our collective security.

A safe and profitable way to grow your money, and one that is aligned with your values. By funding loans through Mekar, you help Indonesian MSMEs grow, drive local economies and create positive social impact while earning higher interest rates than most time deposit accounts. Mekar has given an option for your principal is protected with a guarantee by credit insurance.

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Yearly Feedback Report

Based on Financial Services Authority (OJK) Regulation No. 18 /POJK.07/2018 & SE OJK No. 17 /SEOJK.07/2018 Concerning Consumer Complaint Services in the Financial Services Sector, PT. Mekar Investama Teknologi has handled consumer complaints, here’s the report:
No. Types of Financial Transactions Completed In Progress Not Completed Total Complaints
Total Percentage Total Percentage Total Percentage
1 Information Technology Based Joint Funding Services 3010 100% 0 0% 0 0% 3010
Total 3010 100% 0 0% 0 0% 3010

DISCLAIMERS:
  1. Information Technology-Based Lending Service is a civil agreement between the Funder and the Lender. Therefore all risks incurred from the agreement shall be borne entirely by the respective parties.
  2. The credit risk or debt default shall be borne entirely by the Funder. No government body or authority will take responsibility for this default risk.
  3. The Organizer, under the consent of the respective users (the Funder and/or the Lender), accesses, gains, keeps, manages and/or uses the Users’ personal data (“Data Usage”) on or in the objects, electronic devices (including smartphones or cellphones), hardware or software, electronic documents, applications or electronic systems owned by or under the control of the Users, by informing the objective, boundaries and mechanism of the aforementioned Data Usage to the related Users before making the said agreement.
  4. The Funder with no knowledge and experience concerning lending is advised not to use this service.
  5. The Lender must take into account the interest rate of the loan and other costs incurred corresponding to his/her ability in repaying the loan.
  6. Every fraudulence will be recorded digitally in the cyberspace and will be accessible to the general public through social media.
  7. The User must read and fully understand this information before deciding to become a Funder or Lender.
  8. The Government, in this case represented by the Indonesian Financial Services Authority (OJK), shall not be held accountable of every violation or disobedience committed by the Funder or the Lender (whether it is intended or due to the User’s negligence) against the regulations, the agreement or the bond between the Organizer and the Funder and/or the Lender.
  9. Every lending transaction and activity or the agreement implementation concerning lending between or those involving the Organizer, the Funder and/or the Lender must be carried out through an escrow account and a virtual account as regulated in the Financial Authority Services Regulation Number 40 of 2024 about Information Technologi-Based Joint Funding Services, and any violation and disobedience of the regulation shall be considered as evidence of a violation of law committed by the Organizer. Therefore, the Organizer must bear any liability suffered by the Users as a direct result of the violation of law as mentioned above without reducing the rights of the Users that have suffered losses as stipulated in the Indonesian Civil Law.
  10. BE CAUTIOUS, THIS TRANSACTION INVOLVES HIGH RISK. YOU MAY EXPERIENCE LOSSES OR LOSE MONEY. DO NOT BORROW IF YOU DO NOT HAVE THE ABILITY TO REPAY. CONSIDER CAREFULLY BEFORE MAKING THE TRANSACTION.

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